OurCityLove is a Taiwanese social enterprise under the banner 'Not Disability, but a Different Ability!' It began in 2012, when Professor Lin Chong-wei of National Chiao Tung University led student teams from 12 schools and disability groups in tackling accessibility-information problems, in a course combining service learning and problem-based learning; it was formally established in 2014. It employs and trains people with disability as 'friendly surveyors' (over 312–400 cumulatively) and has developed the world's first 'accessibility-environment survey tool + cloud management platform' for people with disability. For wheelchair users, strollers, pregnant women, people with visual/hearing difficulty and older people, it gathers information on entrances, routes, braille/audio menus, multipurpose toilets and parking, expanding it to restaurants, hotels, the MRT, clinics, pharmacies and nursing rooms, covering over 4,000 facilities across 9 Taiwanese cities. It has exported the model to Hong Kong, Kuala Lumpur and Manila (under an APEC framework). In January 2015 it became the first social enterprise formally invested in by Taiwan's Executive Yuan National Development Fund, and KPMG Taiwan provided financial audit and operational advice for three consecutive years.
●●○ medium
There is no confirmed −; independently verified + decide the position (B). No unreachable strike-through.= non-additive meter
OurCityLove: Not disability, but a different ability. The letter is B; certainty is medium. Unconfirmed concerns are placed under “Watching.” (As of 2026-Q2; estimate based on public information.)
Main narrative
One person’s story (N1)
+ before → after
Most people usually don't notice whether a space is accessible—only when carrying a stroller up and down the subway, or going out with a wheelchair-using family member, do they realize how unkind the built environment is to wheelchairs, strollers and people with visual or hearing difficulty. OurCityLove trains and employs people with disability as 'friendly surveyors' (over 312–400 cumulatively), who personally experience and survey restaurants to build accessibility information. People who used to be on the receiving end of services shift to being designers of a friendly city, creating a new kind of social productivity. Nature of the source: independent media + social-enterprise evaluation.
Source nature: P2 Independent media / social-enterprise evaluation. Positive effects are not used to offset negatives.
Positive / negative effects
+ effects
- In January 2015 it became the first social enterprise formally invested in by Taiwan's Executive Yuan National Development Fund (strategic service industries). KPMG Taiwan provided financial audit and operational advice for three consecutive years—an independent financial corroboration.P1 Government investment / third-party audit
- It has won numerous awards at home and abroad—the iF Design Award (Social Impact category), Japan's Good Design Award, the Judges' Grand Prize as 'Best Social Enterprise in Asia' at Singapore's Asia Social Enterprise Challenge, and Taiwan's Top 100 Social Innovations. It covers accessibility information for over 4,000 facilities in 9 cities and has exported to Hong Kong, KL and Manila.P1 International design award / social-enterprise award
− effects (confirmed)
- No confirmed −.
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- A Pacific-Rim (APEC) accessibility-information platform; senior travel (the 9453 Friendly Traveler magazine); friendly education (empathy training, service improvement).
A second look
The core plus is employment and social participation for people with disability (People) and accessibility information for people with limited mobility (People), independently backed by National Development Fund investment, three consecutive years of KPMG audit, and numerous international awards such as iF Design Social Impact and Singapore's 'Best Social Enterprise in Asia.' On the other hand, information coverage is limited to the target cities and facilities, and overseas expansion has only just begun.
Sources
How to read this assessment
- Reachable upper bound (ceiling): a confirmed − sets the ceiling, and independently verified + decide the position within it. + do not cancel out −.
- The weight of evidence is not symmetric: only confirmed − are counted; the volume of disputes or allegations goes under “Watching.” + are counted from independent evidence, while an organization’s own PR is treated as “reference.”
- Size is not value: scale is not used in the assessment. Matters that stay within money or competition—investors, shareholders, sanctions, trade secrets—are also excluded.
- The letter (assessment) and certainty (how reliable the information is) are separate axes.
This is a translation; the Japanese version is authoritative. The assessments here are generated automatically by AI based on published criteria. The operator does not alter individual results. Because they are AI-generated they may contain errors, and they are opinion and commentary, not statements of fact. Where evidence is insufficient, the entry is marked “On hold.” Requests for correction are accepted via the form.
Terms: Narrative Value = an assessment (A–G) of the distance between the story an organization tells and its reality / Ceiling meter = a visualization of the reachable upper bound / Watching = unconfirmed matters not counted / Protected stakeholders = people, animals, nature, and future generations. | Generated by: AI | As of: 2026-Q2 | Back to top